Returns & Exchanges
At Something Went Wrong, we believe perfection is overrated, but your satisfaction isn't; if your order isn't quite right, you have 30 days to return it for a full refund. We accept all unworn and unwashed apparel items, ensuring your experience is as seamless as our designs.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing